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Archive an inactive conversation to remove it from the workspace thread list without deleting its identity or messages.

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What archiving does

Archiving marks the thread as archived and removes it from the active collection. It remains owned by the same workspace.

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Archive a thread

Use the thread’s archive action in the workspace sidebar.

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Find the archive

1

Select the workspace

Open the workspace that owns the thread.
2

Open Archived Threads

Go to Workspace Settings → Data → Archived Threads.
There is no Central archive.

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Row metadata

Each row shows the thread title and archive date and time. If archivedAt is absent, the page uses lastActivityAt. Formatting uses the configured timezone.

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Restore

Select Unarchive. The same thread returns to the workspace’s active thread collection.

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Archive versus delete

Archive when the conversation may be needed again. Delete only when you intend to remove the thread rather than hide it.

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Scope

The page lists only the active workspace’s archived threads. If it shows No archived threads, confirm that the workspace which owned the conversation is active.